TAJNESS - A COMMITMENT RESTRENGTHENED
A Message From Our GM
Welcome to St. James’ Court, A Taj Hotel, it is indeed a pleasure to re-open our doors post the unprecedented times that the world has gone through. As the clouds of uncertainty lift we look forward to continue our travels, in the meantime Taj has put into place enhanced measures to make your stay comfortable, and we would like to assure you that the safety and wellbeing of our guests and associates is of paramount importance to us.
We are super excited to welcome you into our hotel with renewed vigor. I can assure you that my team and I will continue to deliver exceptional and memorable experiences, with the signature Tajness warmth, as you come to your second home.
Digvijay Singh
Area Director & General Manager
As the world steps into the new normal, the spirit of Tajness stands reinvigorated, driven by the supreme importance it places on the safety and delight of its guests. Tajness – A Commitment Restrengthened is a mark of assurance of IHCL’s authentic Indian hospitality, with an added comfort of safety, hygiene and physical distancing.
Created in accordance with the norms laid down by the World Health Organization (WHO) and the Government of Britain, it reflects our assurance of safety and comfort for our guests and the well-being of our associates and partners.
Below is a summary some key protocols we have set in place:
- Surfaces, fittings, fixtures, furniture, equipment, stationery, vehicles, cutlery, crockery, linen and laundry are religiously disinfected at regular intervals or upon every use.
- Hygiene kits (sanitizers. tissue papers, masks) will be provided at all interaction points for guests and associates to use
- Technology is used for seamless, yet personalized check-ins, check-outs and dining experiences. With digital payments and non-invasive thermal screening(for staff), the touch of care replaces the physical one.
- Social distancing norms (of minimum 1 metre) will always be followed by all associates.
- Suites and rooms are rested after checkout for a minimum of 48 hours before reoccupation.
- Layouts for seating and guest / associate movement have been altered to enable physical distancing in vehicles, lobbies, elevators, banquets, restaurants, service areas and common areas.
- Hotels will maintain record of all guest and staff members attending and servicing each event.
- Associates will wear the prescribed Personal Protective Equipment (PPE) at all times, associates have easy and quick access to sanitization stations and protective equipment to keep themselves safe. Regular health checks and counselling support is also provided to ensure their physical and mental wellbeing.
REOPENING OUR SERVICES
Enjoy your stay at the hotel with our reimagined food and beverage experience. With an array of dining options in-house the choice is all yours; dine in comfort from your room/ suite or experience our diverse dining venues.
As per the UK Government guidelines from the 16th December until further notice, all Food and Beverage outlets with exception of in-room dining, will be closed. Our fitness centre and Jiva spa will be closed from Sunday 20th December until further notice.
We are still pleased to welcome guests travelling for business, work, education, attending funerals, need to self-isolate, key workers or anyone who is unable to stay in their primary residence.
Valet parking is currently available at the hotel additioally we do have a NCA parking lot a close distance from the hotel. Please ask the Concierge for mre details.
BOOK WITH CONFIDENCE
Book St. James’ Court, A Taj Hotel with peace of mind. we have introdcued a new 24 hour cancellation policy for all stays.
If you have an earlier reservation and wish to amend the same, please reach out to our Reservations team at +44 20 7834 6655 or email booksjc.London@tajhotels.com.
For over a century, we have placed our guests at the centre of whatever we do. Even amidst these challenging times, the one thing that stands out is the genuine and warm service of our front-line staff who are serving our guests with the characteristic Tajness that has become the hallmark of our company.
At this moment, your safety and well-being are of utmost importance to us and we remain committed to being prepared to welcome you back at our hotels very soon!